In some configurations, you are limited to using the Current Folder search scope when searching in a shared mailbox. Outlook has different ‘search scopes’ that help direct the query against a specific dataset to narrow the results. Secondly, if Outlook is in Online Mode, the search feature passes the query to the Microsoft Exchange server, utilizing the index available on the server. The WDS Indexer indexes the mailbox data that has been synchronized to the locally stored Offline Outlook Data (.ost) file.
Additionally, the Instant Search feature is dependent on the Windows Desktop Search (WDS) feature of the operating system. Therefore, it is vital to understand how different configurations affect the Outlook search feature.įirst, it is important to know that the Instant Search feature is only available when Outlook is in Cached Exchange Mode.
Searching in shared mailboxes within Outlook can yield different results depending on how the Outlook profile is configured.
Search has become a feature that most Microsoft Outlook users rely on daily.
